Barrier-free travel

Mainz – barrier-free
Mainz wants to make sure that all citizens and visitors can participate fully in social life and can move freely through the city.
On this page, we have compiled some information about barrier-free travel in Mainz. 


Barrier-free city tour through golden Mainz

2-hour barrier-free city tour through the city's history from its beginnings to the present day: cathedral, old town, and modern Mainz city center.

Duration: 2 hours
Price: €155 for up to 25 people

For more information about the accessible city tour, please call (+49) 06131 242-827. We are happy to accept booking requests by email at gaestefuehrung(at)mainzplus.com


Barrier-free Tourist Information/mainz STORE

The mainz STORE is located directly on the market square and is accessible to bus passengers from the “Höfchen / Listmann” stop. The interior of the store is designed so that wheelchair users can move around and obtain information with ease. Low sales counters facilitate communication and consultation and also provide storage space. Information material on accessibility in Mainz and a city guide in Braille (available for loan against a deposit) are available for you. Specially designed city tours make the city accessible to everyone. The staff are trained to assist guests with disabilities and are happy to help.

The mainz STORE offers a wide range of souvenirs and expert advice for your stay in Mainz. In addition to displaying numerous and comprehensive information brochures about Mainz and the entire region, tickets for cultural events can also be purchased at the STORE. The booking of hotel rooms, city tours, or package deals is of course included in the service.

The project “Introduction of the ‘Travel for All’ labeling system in the spirit of tourism for all in Germany” is a cooperative project funded by the Federal Ministry for Economic Affairs and Energy and carried out by the German Seminar for Tourism (DSFT) Berlin e. V. and the association Tourism for All Germany e.V. - NatKo. It envisages the nationwide introduction and further development of the “Travel for All” labeling system, which was developed over several years of cooperation and consultation with associations representing affected parties and tourism stakeholders as part of the previous project.

The main objective of the project is to introduce the nationwide uniform “Travel for All” labeling system over the next few years. In the future, all travelers, including seniors, people with disabilities, and families with strollers and luggage, will be able to obtain reliable information about tourism providers along the entire service chain and use this information to make their travel decisions.

More information about the project can be found at www.reisen-fuer-alle.de


Tactile paving in Mainz

To make it easy for visually impaired people to move through Mainz, the city has designed and implemented a guidance system with:

    Tactile paving and other tactile elements
    Pedestrian lights with an acoustic signal
    Voice announcements of stops in MVG public transport vehicles

Tactile paving

High-contrast, tactile paving is now a mandatory feature for all new road developments. They assist visually impaired pedestrians by guiding them to their destination, providing a good general spatial orientation, and warning them of obstacles and dangers.

The tactile paving in Mainz consists of slabs with longitudinal ribs. The alignment of the ribs indicates the direction of movement, with turn-off lines drawn across the entire pavement leading to entrances, bus stops, and lifts along the route.

Pedestrian lights

Mainz is currently upgrading all of its pedestrian lights to include an acoustic warning system. A continuous acoustic "ticking" signal makes it easy for visually impaired people to locate the pedestrian crossing. They can then press a button to change the pedestrian light to green, indicated by a "beeping" signal and/or a vibrating plate on the yellow box attached to the post, which also features a direction arrow.

Mainz mobility announcements and signage

The tannoy messages at train and bus stops, as well as the on-board announcements assist visitors who are not familiar with the city and visually impaired people to find their way through Mainz. There are also interactive buttons that can be pressed to hear the next bus or train departure.

To walk to the city centre, follow the tactile paving from Mainz City Hall or the Tourist Service Center, two buildings can be easily accessed from Rheinstrasse or Jockel-Fuchs-Platz.


MobileMenschen.de

MobileMenschen is a joined project of ivm GmbH, the local public transport company Rhein-Main-Verkehrsverbund (RMV) and the road authority of Hesse (Hessen Mobil). It provides a mobility information platform for the Frankfurt Rhine/Main region.
The platform lists and assesses many local points of interests, or POIs, in the area with regard to barrier-free access.
Users of the website can register additional POIs and update the information based on their own experience. All details can be printed in the form of a list or map.

For more information, click here.


Public toilets for disabled people

The online city map shows the locations of the public toilets for people with a disability. Toilets for disabled people:


In the Neustadt district:
Feldbergplatz
Frauenlobstrasse (near the New Synagogue and Christ Church)
Goetheplatz (near the main railway station)
Erthalstrasse (opposite the main railway station)

Along the Rhine:
At the Hilton Hotel
Kaiserstrasse 30 (near the Electoral Palace)

In the Oberstadt district:
Volkspark (mini-golf course)
Volkspark (roller-skating rink)
Eisgrubweg – near St. Stephen's (church with Chagall windows)
Stadtpark (Vogelpark)

In the city centre:
Kronberger Hof (EU key required) (near the State Theatre)
Badergasse 1 A (old city centre, near Frankfurter Hof)
Heugasse (near the cathedral)


Barrier-free conference facilities

mainzplus GmbH is the marketing organisation for the conference centres of Rheingoldhalle and the Electoral Palace. Rheingoldhalle is a congress centre located on the Rhine. It is physically connected to Hilton Hotel Mainz and is the ideal venue for large national and international conferences, trade fairs, and other events such as concerts and entertainment shows. Rheingoldhalle is fully wheelchair-accessible. Tactile paving leads visitors with disabilities to the main entrance, and a tactile model of the venue enables blind people to find their way around the centre. There is also a barrier-free toilet (adjustable in height, with gurney).


The Electoral Palace dating from the 17th century is one of the most beautiful Renaissance palaces of Europe. Given its status as a protected monument, only parts of the building could be made barrier-free. The entrance at Dieter-von-Isenburg-Strasse is level with the street pavement and has automatic doors. All rooms that are wheelchair-accessible can be reached by lift, and there are also barrier-free toilets. Due to its splendour and special charm, the palace is a popular venue for cultural events, conferences, and galas.


Website of city of Mainz

The website of the city of Mainz is designed so that people with impaired vision can get all the necessary information.