Current safety instructions for Covid-19

Update 04/25/2021

As of April 25, 2021, the 19th Corona Control Ordinance will be expanded to include the general ordinance of the City of Mainz dated April 25, 2021. This will initially apply until May 23, 2021.

The following measures apply among others:

- Public cultural facilities must be closed. Unfortunately, this also affects the Frankfurter Hof and the KUZ Kulturzentrum Mainz.

- Public events are largely prohibited - this unfortunately also affects the "Mainzer Kulturgärten" at the KUZ & Schloss.

- Museums of the city of Mainz have to be closed.

- There is a daily curfew from 22:00 to 05:00.

- Staying in public areas is only allowed alone or with members of one's own household or additionally with persons of another household, but with a maximum of five persons in total. For this reason, city tours in Mainz must unfortunately continue to be canceled.

- Mouth-to-nose coverings must be worn in enclosed spaces that are accessible to the public or in the context of visiting or customer traffic. This also applies to all places open to the public, including open-air public places where people meet either in a confined space or not only temporarily.

- Establishments of the accommodation industry are closed for the accommodation of private travelers. Business travel is still permitted.

More information at

Update 04/20/2020

On Friday, April 17, 2020, the administrative staff of the state capital Mainz, headed by Lord Mayor Michael Ebling, met together with the head of the responsible health authority Mainz-Bingen and, on the basis of the decisions made by the federal and state governments on Wednesday, April 15, 2020, took these decisions, among others:

It is forbidden to hold events of any kind (until incl. 6 May 2020). In addition, major events have been prohibited up to and including 31 August 2020. It is not yet known how many people are involved in the following, and this will be communicated in the coming weeks. 

For Mainz this means that the following major events will be cancelled until August 31, 2020: Mainzer Johannisnacht, Weinfest im Kirchenstück, Ebersheimer Weinwanderung, Mainzer Bierbörse, Mainzer Sommerlichter, Mainzer Weinmarkt (first weekend August 27-30, 2020), Summer in the City", Sommerschwüle, Seniorensommerfest, Marktfrühstück. The Gutenberg Marathon and the Open Ohr Festival have already been cancelled.

Municipal museums, public sports facilities, playgrounds, barbecue areas and barbecue meadows will remain closed at least including 03 May 2020.

The Tourist Service Center at the Brückenturm has reopened as of today - and has taken the appropriate hygiene and safety precautions. There will be no guided tours of the city until and including 06 May 2020.

Update 04/17/2020

Due to the nationwide ban on major events until August 31, 2020, our outdoor as well as indoor events in our venues (Rheingoldhalle, Kurfürstliches Schloss, Frankfurter Hof Mainz and KUZ Kulturzentrum Mainz) will not be able to take place as planned in the coming months. 

At the moment these times demand prudence, respect and humility. We are prepared to fully support the decision of the federal and state governments. Nevertheless, there are still many questions unanswered. Please be patient that for further steps we have to wait for the still outstanding state regulation of the government of Rhineland-Palatinate. We are still in close contact with all responsible authorities, institutions as well as artists and management and will get back to you as soon as possible with current information on all channels! But we still need a few days for this.

Update 03/27/2020

The Tourist Service Center at Brückentrum remains closed up to and including 04/19/2020.

Update 03/18/2020

The state capital Mainz decided on 03/17/20 and 03/18/20 on further comprehensive measures to protect the city of Mainz against coronavirus infections.

According to these measures, all events are prohibited until 04/19/20.

The decree overrides all previous decrees, so that the general decree of the Mainz City Administration on dealing with events in the course of the spread of the coronavirus SARSCoV-2 (COVID-19) of 14.03.2020 will be revoked at the end of 17 March 2020.

Further information and the general ruling can be found at 

Which events of mainzplus CITYMARKETING are specifically affected can be found in the latest Update on this page.

Update 03/17/2020

Gästeführerverband Mainz e.V. and mainzplus CITYMARKETING GmbH as the responsible tourism organisation have now announced that the city tours conducted by guides of Gästeführerverband Mainz e.V. will be cancelled with immediate effect.

This concerns both individually bookable guided tours and cultural walks as well as the public guided tours that take place regularly. This regulation applies with immediate effect and at least until April 19, 2020, when the situation will be discussed again and the period of time extended or shortened if necessary.

The background to this is the generally applicable decree on the part of the federal, state and local authorities that social contacts should be avoided as far as possible and that groups/people gatherings in public areas should be avoided as far as possible in order to contain the potential spread of the coronavirus as far as possible. The joint decision of the Tourist Guide Association Mainz and mainzplus CITYMARKETING is intended to contribute to reducing the potential health effects and damage caused by Covid-19 as much as possible.

Information on the city tours in Mainz is available from mainzplus CITYMARKETING GmbH, Department of City Tours, gaestefuehrung(at), Tel. +49 6131 / 242-827.

Update 03/16/2020

In accordance with the agreement between the Federal Government and the heads of government of the federal states in view of the corona epidemic in Germany, all museums and cultural institutions will be closed to the public until further notice.

As the Landesmuseum Mainz, managed by the General Directorate of Cultural Heritage (GDKE) Rhineland-Palatinate, will remain closed, the Tourist Service Center at the Landesmuseum Mainz will not be open to the public until further notice.

Further information is available at and

Update 03/13/2020

The state capital of Mainz explicitly points out that slowing down the spread of the virus has top priority. All federal, state and local measures are aimed at this. The administrative staff of the state capital Mainz met today with the head of the responsible health department Mainz-Bingen and decided on further measures to protect against coronavirus infections. They will apply from Monday 16. March 2020 up to and including 19. April 2020 (end of the Rhineland-Palatinate Easter holidays).

mainzplus CITYMARKETING is following this decision, therefore event operations in the Rheingoldhalle, the Kurfürstliches Schloss, the Frankfurter Hof and the KUZ - Kulturzentrum in Mainz will be discontinued immediately.

You will find a continuously updated list of the events concerned including relocation information at the top of the page.

Tourist Service Center

The Tourist Service Center at the Brückenturm will close from 16 March 2020 until 28 March 2020 inclusive. Event and concert tickets purchased at the Tourist Service Center can be returned to the Tourist Service Center on reopening under the following conditions:

  • If an event has been cancelled, tickets for that event can be returned within a period of 8 weeks after the Tourist Service Center reopens.
  • If an event has been rescheduled, the tickets remain valid for the alternative date. Ticket purchasers can still return tickets up to four weeks before the alternative date.
  • For all tickets not purchased at the Tourist Service Center, ticket purchasers must contact the respective event organizer and inquire about its return policy.

Information about the Dom

The episcopal press office Mainz points out that from now on for 14 days (until Friday, 27. March 2020) no services will be held in the churches of the diocese of Mainz. With immediate effect, Mainz Dom will be closed to the public during this period. For further information please visit release of the administrative staff of the state capital Mainz can be found here 

Further information

Further possible effects of Covid-19 will be continuously announced here and in the other channels of mainzplus CITYMARKETING.

General information on the general disposition of the state capital Mainz can be found at
Information from the Mainz-Bingen health authority can be found at 
A risk assessment on COVID-19 by the Robert Koch Institute is available at

Update 03/12/2020

The managment unit of the city of Mainz, together with the head of the responsible public health department Mainz-Bingen, announced a general decree of the city administration of Mainz on Wednesday, March 11th at 5:00 pm to reduce the further spread of the corona virus (SARS-CoV2).

According to this decree, events with more than 1,000 people present in the Mainz city area (outdoors and indoors) are prohibited until April 13, 2020 and must therefore be cancelled. Events in this period with more than 500 and less than 1,000 persons present must be evaluated individually by the respective organizer and the public order office. Events with less than 500 persons are currently not affected.

The general ruling currently has only limited effects on mainzplus CITYMARKETING events.
Only the concerts of "Alte Bekannte" (16 March, Kurfürstliches Schloss), Dub FX (18 March, KUZ), "Lumpenpack" (29 March, Frankfurter Hof), "Versengold" (3 April, Kurfürstliches Schloss) and KAKKMADDAFAKKA (6 April, KUZ) are currently being evaluated to see, if they can take place - the results will be published here shortly.

In order to prevent a further spread of the corona virus, the parties at the KUZ cultural centre in Mainz will be limited to a maximum capacity of
of 500 people.

Cooperative events and rentals in the locations managed by mainzplus CITYMARKETING are reviewed in close cooperation with customers and partners.

Further information on the events will be available here shortly.

Update 03/02/2020

According to the current assessment of the authorities, there is no acute danger from Covid-19 for events in the buildings of mainzplus CITYMARKETING GmbH (Rheingoldhalle, Kurfürstliches Schloss, Frankfurter Hof and KUZ Kulturzentrum Mainz). There is therefore currently no reason to impose a restriction on the event business in the above mentioned buildings. We would like to point out that this statement relates to the current state of affairs (as of 02. 03. 2020) - if the situation changes, we will adjust the information accordingly. The following measures apply to the events in the houses of mainzplus CITYMARKETING GmbH: 

  • trained and professional medical staff as well as security and order services 
  • For medical emergencies, a treatment room for general emergency care is available in each house. 
  • Safety meetings before every event 
  • Disinfectant dispensers in all buildings 
  • There are extended cleaning measures for heavily frequented areas such as B. Entrances, door handles, elevator buttons. The sanitary facilities are equipped with disinfectant dispensers. 

The mainzplus CITYMARKETING GmbH is in close and constant exchange with the German Red Cross, the health authorities (including Health Office Mainz-Bingen) as well as the European Association of Event Centres (EVVC), the German Convention Bureau e. V. (GCB) and the German National Tourist Board V. (GNTB) to monitor current developments and respond promptly. 

The Rhineland-Palatinate Ministry of Health offers a good overview of Covid-19 on its homepage. Among other things, information on the current status, the course of the disease and hygiene tips are illustrated there. The basic principle is that compliance with the relevant hygienic protective measures (e. g. frequent and thorough hand washing, adherence to the sneezing and coughing label, avoid shaking hands) is urgently recommended. The first point of contact for flu symptoms requiring treatment is the family doctor. The practice visit or a necessary home visit should be clarified in advance by telephone. In the area of responsibility of the Health Department of Mainz-Bingen (district of Mainz-Bingen and independent city of Mainz), no confirmed cases of infection with Covid-19 have occurred to date (as of 02. 03. 2020). Regarding the handling of suspicious cases, the Mainz-Bingen Health Office strictly adheres to the daily updated guidelines of the Robert Koch Institute (RKI) and is in constant contact with the Ministry of Health and the State Investigation Office. 

We gladly refer to the following Internet pages: 


Click here or scan the QR code and download the free MAINZ app!

Tourist Service Center

Brückenturm, Rheinstraße 55

Opening Hours from July 2020
Tue - Sat: 10:00 am - 4:00 pm
Sun - Mon: closed

phone: +49 (0)6131-242-888

Landesmuseum, Große Bleiche 49-51

Mon: closed
Tue: 10:00 am - 8:00 pm
Wed - Sun: 10:00 am - 5:00 pm

phone: +49 (0)6131-2857-191